- Self collection tests (home kits) will be completely refunded less the shipping fee
- Legal tests shall be completely refunded less any collection fees plus shipping costs plus $150.00 for case management (preparation of the legal chain of custody documentation, consultation, appointment scheduling, shipping) and $50 for each additional collection location.
- There are no special sample (chewed gum, cigarette butts, bone, hair, etc) refunds once a test has begun.
Please use the form below to request a refund. All refunds must be submitted online. We will contact you after we review your refund request. Thank you.